Powering the Guest Experience

GoYaana equips hotels, restaurants, and vacation rentals with intelligent guest experience tools that reduce manual work, unlock new revenue, and create happier teams and guests — shaping the future of modern hospitality.

9:41100%

Good morning, John Doe

Room 1203

How can we help you?
F&B Ordering
Service Request
Spa & Wellness
Concierge
Offers
Feedback

Special Offer for You!

Get 20% off on spa

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Trusted and Supported By:

Stanford RebuildManipal Universal Technology Business IncubatorMicrosoft for StartupsWadhwani FoundationElevate 2021Fortune HotelsKemps Corner

See GoYaana in action

HomeContentActivity

Requests

ADD RESERVATIONADD REQUEST
NewPendingIn progressSolvedRejected
Service typeRequestCreatedStatus
Room ServicePool Service · Royal Level11:42 · TodaySolved
HousekeepingExtra towels · Room 120310:18 · TodayNew
MaintenanceAC not cooling · Room 101209:05 · TodayIn progress
ConciergeAirport taxi · Pickup 3 PM08:51 · TodayPending
Spa & WellnessCouple massage · 6:30 PM08:22 · TodayNew
DiningIn-room breakfast · Room 90807:40 · TodayIn progress
HousekeepingLate checkout · Room 514YesterdaySolved
MaintenanceTV remote missing · Room 707YesterdayRejected

Swipe the table to explore the dashboard

Guest app, staff app, and control dashboard connected as one hospitality platform

One platform. Complete hospitality management.

One Platform. Three Connected Experiences.

Delight every guest with one intelligent app

Give guests a seamless digital stay where they can order food, request services, book experiences, explore amenities, receive offers, and share feedback — all from one place.

Explore Guest App

Manage your hotel from one command center

Track guest requests, monitor operations, staff performance, service status, guest satisfaction, and revenue opportunities with complete real-time visibility.

Explore Control Dashboard

Empower every team to deliver faster service

Automatically assign tasks, update request statuses, coordinate departments, and complete every guest request faster with real-time workflows.

Explore Staff App

Turn guest intent into smarter revenue opportunities.

Use AI to understand guest needs, personalize recommendations, and unlock more revenue from every stay.

AI Upselling

Recommend personalized upgrades, add-ons, services, and experiences based on each guest's needs.

Revenue Optimization

Identify opportunities across the guest journey to maximize revenue from every interaction.

AI Recommendations

Deliver smart recommendations for dining, services, experiences, and local activities.

Guest Insights

Turn guest interactions and preferences into actionable insights for smarter decisions.

Explore AI & Revenue
AI recommendations on the guest app by the pool

How GoYaana Works

One seamless journey. From guest request to exceptional hospitality.

GoYaana connects guests, hotel teams, and hotel operations in one intelligent platform — making every interaction faster, smarter, and more personalized.

GoYaana

Scan QR to get started

Get Started
1

Guest Connects

Guests simply scan a QR code or access the branded guest portal — no app download required — to explore services, dining, experiences, and hotel amenities.

Explore Guest App

Good Morning, John 👋

How can we help you?

Room Service

Housekeeping

Experiences

Taxi Service

2

Guests Interact

Guests request services, order food, book experiences, communicate with the hotel, and receive personalized offers — all from one seamless digital experience.

Explore Guest Experience

New Requests

12

Room Service

Extra towels

2 min ago

Extra Towels

Room 204

3 min ago

Taxi Request

Airport drop-off

5 min ago

3

Hotels Deliver

Every request is automatically routed to the right department through the Staff App and Control Dashboard, ensuring faster response times and efficient hotel operations.

Explore Hotel Operations

Thank you!

We hope you had a wonderful stay.

4

Guests Share Feedback

Collect real-time feedback, recover service issues instantly, and encourage reviews on Google and TripAdvisor to build trust and improve guest satisfaction.

Explore Feedback
5

Build Loyalty

Turn happy guests into loyal advocates with personalized offers, rewards, and post-stay engagement that drive repeat stays and long-term loyalty.

Explore Loyalty

Guest Journey

Elevate every moment of the guest journey.

From booking confirmation to post-stay engagement, GoYaana helps hotels deliver seamless, personalized experiences that delight guests and drive revenue at every stage.

Before Arrival

Create a great first impression.

Welcome to
Oceanview Resort

Check-in on 20 May 2024

Start Check-in
Manage Booking
Contact Hotel
  • Booking Confirmation
  • Digital Check-in
  • Collect Preferences
  • Pre-Arrival Messages
  • Special Requests
  • Upsell Room Upgrades

During Stay

Deliver exceptional guest experiences.

Good Morning, John Doe 👋

How can we help you?

Order Food

Service Request

Housekeeping

Spa & Wellness

  • Digital Concierge
  • Food & Beverage Ordering
  • Service Requests
  • Housekeeping
  • Spa & Experiences
  • Instant Communication
  • Real-Time Tracking

After Stay

Keep guests coming back.

Thank you for staying with us!

We hope to welcome you again soon.

How was your stay?

Submit Feedback
  • Collect Guest Feedback
  • Encourage Reviews (Google & TripAdvisor)
  • Loyalty & Rewards
  • Personalized Offers
  • Thank You Messages
  • Repeat Booking Campaigns

Continuous Improvement

Turn guest insights into better hospitality.

Dashboard

Guest Satisfaction

4.8/5

Total Stayunits

1,248

Repeat Guests

32%

Requests Overview

  • Guest Satisfaction insights
  • Revenue Opportunities
  • Service Performance
  • Repeat Guest Trends
  • Operational Analytics
  • Smarter Decision Making
Explore the Complete Guest Journey →

One platform. Every touchpoint. Exceptional experiences. Book a demo

Why GoYaana

Built for modern hotels. Designed for exceptional guest experiences.

One connected platform that unifies guest engagement, hotel operations, and revenue opportunities.

One connected platform

Unify guests, hotel teams, and operations in one place.

AI automation

Automate tasks, reduce manual work, and save time.

No app download required

Guests access everything instantly via a branded web experience.

Go live in minutes

Quick setup. Minimal training. Start delivering value fast.

GoYaana control dashboard on laptop with guest app on mobile

+28%

Increase in revenue

Drive more upsells and repeat bookings.

Faster response

Resolve guest requests twice as fast.

95%

Guest satisfaction

Deliver seamless, personalized experiences.

40%

Less manual work

Automate workflows and focus on hospitality.

SaaS plans

Starter, Growth, and Pro

Same Starter, Growth, and Pro tiers as your property settings and guest-app limits. Starter $19/mo · Growth $49/mo · Pro (AI Guest Experience) $129/mo. Use the toggle below for yearly billing.

Billing period

Starter

Digital menus, guest requests, and email support.

$19/mo
  • Guest menus & ordering
  • Requests & in-stay orders
  • Email support
Recommended

Growth

Full guest journeys — concierge, reviews, experiences, and upsell surfaces.

$49/mo
  • Everything in Starter
  • Concierge & local tours
  • Reviews, feedback & complaints
  • Experiences & services rails
  • Priority chat support

Pro (AI Guest Experience)

Premium loyalty, AI assistance for guests, and advanced upsell on top of Growth.

$129/mo
  • Everything in Growth
  • Loyalty & rewards tab
  • Ask AI for guest questions
  • Advanced upsell surfaces
  • Dedicated success manager

Full comparison and FAQs on the pricing page.