Solution
Staff Management
One queue. Every department.
Housekeeping, kitchen, spa, and front office work from a unified staff app — role-aware tasks, sound alerts on Growth+, guest chat per order, and feedback routing to the right team lead.
Why hotels choose this
- Department routing on every submission
- Bell + sound alerts (Growth / Pro)
- Per-order guest ↔ staff chat
↓
WhatsApp chaos between shifts
↑
SLA visibility for GMs
Secure
tenant-scoped staff auth
Capabilities
Everything you need to deploy staff managementacross guest and staff surfaces — included in GoYaana's unified hospitality platform.
Role-based queues
Staff sign in with work credentials; see only tasks for their department and property.
Live alerts
New orders ping the bell — optional sound on supported plans — so nothing sits unseen on a busy shift.
Order chat
Clarify modifiers, allergies, or delivery timing without leaving the task card.
Feedback routing
Item-level ratings route to kitchen, housekeeping, or management based on task type.
See Staff Management on your property
Launch a branded guest link and staff queue in one onboarding flow — no separate tools to stitch together.