Solution
Loyalty & Rewards
Points, tiers, and repeat stays — built in
Launch a hotel-branded loyalty programme tied to each guest profile. Welcome bonuses, earn rules on dining and experiences, tier progress, and a full transaction history guests can trust.
Why hotels choose this
- Enrolment linked to guest stay profile
- Configurable tiers and signup bonus
- Earn on cart submit with idempotent ledger
500+
welcome points (configurable)
3+
default tier ladder
DB
backed ledger — not client-only demo
Capabilities
Everything you need to deploy loyalty & rewardsacross guest and staff surfaces — included in GoYaana's unified hospitality platform.
Profile-linked membership
One membership per guest profile — name, room, and email stay in sync across orders, chat, and rewards.
Flexible earn rules
Flat points per order, per-rupee dining and experience multipliers, and service-request bonuses — all from guest-app config.
Tier storytelling
Show progress toward Gold or Platinum with perks summaries your GM configures in the dashboard.
Activity history
Guests see welcome bonuses and order earns in the Rewards tab; you retain the audit trail server-side.
See Loyalty & Rewards on your property
Launch a branded guest link and staff queue in one onboarding flow — no separate tools to stitch together.