Solution
Concierge
Requests, transport, and guest care — digitised
Let guests request cabs, valet, laundry, or anything custom from a branded concierge screen. Quick tiles from your configured services; free-text notes; routed submissions with room and profile context for staff.
Why hotels choose this
- Quick-action tiles from dashboard config
- Room-attached submissions
- Works alongside cart and messaging
1
link for all concierge touchpoints
Real-time
staff visibility
Fewer
phone calls to the desk
Capabilities
Everything you need to deploy conciergeacross guest and staff surfaces — included in GoYaana's unified hospitality platform.
Configurable quick tiles
Valet, cab, wake-up call — you choose icons and labels. Disabled services never appear to guests.
Structured + free-text
One-tap for common requests; open notes for celebrations, accessibility, or special arrangements.
Guest preferences
Dietary chips and stay notes travel with the profile so concierge and F&B see the same context.
Staff queue integration
Concierge submissions land in the same operational queue as dining and housekeeping tasks.
See Concierge on your property
Launch a branded guest link and staff queue in one onboarding flow — no separate tools to stitch together.